Skip to content

AI payment resolution

Resolve. Verify.
Settle automatically.

Settla's AI investigates payment issues, resolves eligible cases, verifies every action, and escalates the rest to your team.

Request a DemoSee How It Works
  • Payment investigation
  • AI resolution
  • Automated verification

Built for payment operations, customer support, and high-volume commerce.

How Settla works

From payment issue
to verified resolution.

Rhea investigates the context behind every case, applies your business rules, executes only permitted actions, and verifies the result before closing the loop.

  1. 01

    Investigate

    Understand payment, order, customer, and case context.

  2. 02

    Decide

    Apply policy, risk, permissions, and business rules.

  3. 03

    Resolve

    Execute the permitted action through trusted integrations.

  4. 04

    Verify

    Confirm the external state changed as expected.

  5. 05

    Escalate

    Send uncertain or high-risk cases to a human with the full investigation attached.

Built for control

Automation without
losing control.

Settla separates AI reasoning from authoritative business rules. Every action is policy-checked, permission-aware, idempotent, verified, and auditable.

  • Policy GatesVersioned rules decide what may run
  • Risk ControlsExplainable score on every case
  • RBACPermissions re-checked on each request
  • IdempotencyA duplicate action can never run twice
  • VerificationEvery write is read back and confirmed
  • Audit TrailAppend-only record of every step
  • Human EscalationThe full case file goes to your team

The resolution path

Every case follows the same verified path.

  1. Customer
  2. Settla
  3. Rhea
  4. Investigate
  5. Policy + Risk
  6. Approved action
  7. Verify
  8. Resolved / Human review

Turn payment problems
into resolved conversations.

Give your support and payment teams an AI resolution layer that works within your rules.

Request a DemoExplore Settla